Privacy Policy

Information we collect

We only collect the information you choose to give us. When you fill out our website review or contact form, that includes:

• Your name
• Your email address
• Your phone number (optional)
• Your business name
• Your website URL (optional)
• Any message or details you send us

We don't ask for sensitive information, and we don't collect payment details through this website.

How we use your information

We use your information for one main reason: to respond to you and provide the service you asked about. Specifically, we use it to:

• Reply to your enquiry and prepare your free website review
• Discuss a potential project and provide quotes
• Follow up about work we're doing or have done for you

We don't send marketing emails you didn't ask for, and we never sell or rent your information to anyone.

How we store and protect your data

Your information is stored securely with the trusted service providers we use to run our website and email (see “Third-party services” below). We keep it only as long as we need it to help you or to meet our record-keeping obligations, and we take reasonable steps to protect it from loss, misuse or unauthorized access. If you'd like us to delete your information, just ask.

Cookies and tracking

Our website may use basic cookies and similar technologies to help the site work properly and to understand how visitors use it, for example which pages are most popular. These don't identify you personally. You can turn off cookies in your browser settings at any time, and the site will still work.

Third-party services

To run our business we rely on a few reputable third-party providers, such as website hosting, form handling and basic website analytics. These providers only process your information so that our website and communications work, and they're required to keep it secure. We don't share your information with third parties for their own marketing.

Your rights

You're in control of your information. At any time you can ask us to:

• See what information we hold about you
• Correct anything that's wrong
• Delete your information from our records

Just email us and we'll take care of it, usually within a few business days.

Our commitment under Canadian privacy law

InfaWeb is a Canadian business, and we handle personal information in line with Canada's privacy expectations, including the Personal Information Protection and Electronic Documents Act (PIPEDA). In short, that means we only collect what we need, we're clear about why, we protect it, and we give you access to it when you ask.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the “last updated” date at the top of this page.